Payment Policy

This Payment Policy outlines how transactions are processed at Big Dog Comics and the measures we take to protect your personal and financial details.

1. Secure Checkout & Transparent Pricing

Full payment is required at the time of purchase. All prices and transactions on our site are processed in United States Dollars (USD $). Your final checkout total will clearly break down:

• Product Price: The cost of your selected comic books, graphic novels, collectibles, or merchandise.
• Shipping Fees: Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase. If your order qualifies for free shipping, it will be automatically applied.
• No Hidden Fees: We never charge hidden handling fees or restocking fees. Applicable taxes are calculated clearly before you complete checkout.

2. Accepted Payment Methods

We offer a safe and seamless checkout experience through trusted payment gateways. We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
• Digital Wallets: Apple Pay, Google Pay, and Shop Pay.

3. Transaction Security & SSL Encryption

Protecting your financial privacy is essential to us:

• SSL Encryption: Our website relies on 256-bit Secure Socket Layer (SSL) encryption to keep your transaction details safe and private during checkout.
• Data Privacy & PCI Compliance: Big Dog Comics does not store, access, or handle your full credit or debit card numbers. All billing details are encrypted and processed directly through PCI-DSS Level 1 compliant secure payment gateways.

4. Order Confirmation & Processing

• Instant Email Receipt: As soon as your payment clears, you will receive an automated email confirmation with your order summary and order number.
• Handling Time: Confirmed orders enter our fulfillment queue and are prepped for dispatch within 1 to 3 business days (Tuesday through Saturday).

5. Payment Discrepancies & Billing Issues

If you notice a billing error, duplicate charge, or payment authorization issue during checkout, please contact us immediately so we can assist you before your order enters fulfillment.

6. Contact & Support Information

If you have any questions regarding payment processing, billing, or a recent transaction, please reach out to us:

• Store Name: Big Dog Comics
• Address: 4804 Old US Hwy 1, Fort Pierce, FL 34982, United States
• Phone: +1 (772) 466-7323
• Email: support@bigdogcomics.us
• Business Hours: Tuesday – Saturday: 12:00 PM – 7:00 PM EST (Sunday & Monday: Closed)